Looking to start a career in education? The TQUK Level 2 Award in Support Work in Schools is designed for individuals who want to work in school support roles, such as teaching assistants, learning support assistants, or administrative staff. This nationally recognised qualification provides essential knowledge about child development, safeguarding, communication, and the school environment, preparing learners for further study or employment in the education sector.
Whether you’re a school volunteer, a parent looking to work in education, or someone considering a career change, this course is the perfect starting point.
Description
Who Is This Course For?
- Individuals looking to become teaching assistants, learning support assistants, or administrative staff in schools.
- School volunteers who want to formalise their knowledge.
- Parents or caregivers interested in understanding how schools operate.
Entry Requirements
- No formal qualifications are required.
- Learners must be at least 16 years old.
A basic understanding of English is beneficial for written tasks.
Course Content
This course covers key topics essential for school support roles, including:
✅ Understanding Schools as Workplaces – Learn about different types of schools, governance structures, and policies.
✅ Child and Young Person Development – Gain an understanding of how children learn and develop from early years to adolescence.
✅ Safeguarding and Child Protection – Understand how to recognise, respond to, and report safeguarding concerns in schools.
✅ Health & Safety in an Educational Setting – Learn best practices for ensuring the safety and well-being of children and staff.
✅ Communication and Professional Relationships – Develop the skills needed to effectively communicate with students, parents, and colleagues.
✅ Equality, Diversity, and Inclusion in Schools – Understand how to support inclusive practices and promote diversity within an educational setting.
✅ Roles and Responsibilities of School Support Staff – Explore the different roles available in schools and how they contribute to a child’s learning journey.
Career Opportunities
This qualification provides a stepping stone into various school support roles, including:
✔️ Teaching Assistant (with further training)
✔️ Learning Support Assistant
✔️ School Receptionist or Administrator
✔️ Pastoral Support Assistant
Progression Opportunities
Upon completing this qualification, learners can progress to:
✔️ TQUK Level 2 Certificate in Supporting Teaching and Learning in Schools
✔️ TQUK Level 3 Diploma in Supporting Teaching and Learning
✔️ Employment as a teaching assistant, learning support assistant, or school administrator
Induction
As part of your course, you will receive a 1-2-1 induction session with your tutor via Microsoft Teams. This session is designed to help you get started, set clear goals, and ensure you have the right support in place for a successful learning experience.
What to Expect in Your Induction Session:
✔ Individual Learning Plan (ILP) Creation – Your tutor will work with you to develop a personalised learning plan, outlining key milestones and ensuring your studies align with your goals.
✔ Target Setting – Together, you’ll set realistic and achievable targets to help you stay on track and motivated throughout your course.
✔ Additional Support Needs – If you require any extra support or adjustments, this is the perfect opportunity to discuss your needs so we can tailor our support to you.
Assessment
All assessments for your course are set and marked internally to ensure a high standard of learning and feedback. Simply submit your work to your dedicated course tutor, who will carefully review your assessments and provide constructive feedback to support your progress.
Once you have successfully completed all required assessments, your work will go through our Internal Quality Assurance (IQA) process. This ensures that marking is consistent, fair, and meets the required standards. During this process:
✔ Your assessments may be moderated by an internal quality assurer to verify accuracy and consistency.
✔ This additional review helps maintain the integrity and credibility of your qualification.
✔ If any further amendments are needed, you’ll be provided with clear guidance on what to improve.
Once your work has passed through the IQA process and meets all necessary standards, your certification will be issued, officially confirming your successful course completion.
We are committed to maintaining the highest quality of assessment and support throughout your learning journey. If you have any questions about the process, feel free to reach out to your tutor!
Tutor Support
As part of your course, you will receive unlimited email support from a dedicated course tutor throughout your tutor support period, which covers the full duration of your course. Our tutors are here to assist with any questions, provide guidance, and help you stay on track with your learning.
If you require additional tutor support after your course end date, extra support can be purchased to ensure you continue receiving the help you need.
For more information on extending your tutor support, please get in touch with us. We’re here to support you every step of the way!
Optional Extras
Need Extra Support? Book a 1-2-1 Tutor Session!
If you’d like additional guidance, you can book a personalised 15-minute 1-2-1 tutor session via Microsoft Teams for just £20. Whether you need help understanding a topic, want feedback on your work, or have specific questions, our expert tutors are here to support you.
✔ Tailored to Your Needs – Get direct support on the areas you need help with.
✔ Flexible & Convenient – Sessions take place online via Teams at a time that suits you.
✔ Expert Guidance – Benefit from a tutor’s expertise to boost your confidence and understanding.
Make the Most of Your Session
To ensure your tutor is fully prepared and you get the most out of your time, we ask that you send over details of what you’d like to discuss in advance. This helps us tailor the session to your needs and provide the best possible support.
Get the extra support you need to succeed – book your 1-2-1 session today!

Duration Requirements
Up to 12 months
Entry
• Learners should be at least 16 years old.
• A good understanding of English
Assessment
All assessments are set and marked internally. Simply send your work to your dedicated course tutor, who will review it and provide feedback. Once you successfully complete the course, you'll receive your certification.
Purchase Options
Note: The monthly plan includes an initial deposit of £50.00 and 11 monthly payments of £20.00 per month.
Course code:
Monthly payment options available
via GoCardless at checkout