Business Skills
Online Training
You would think that one-on-one training would cost a fortune and be time-consuming to organise. Well, it isn't! Our one-on-one tutor led interactive online training goes at precisely the pace required by each individual. It provides an opportunity to go over the learning content as often as required so every employee gets the optimum learning experience that'll be retained and applied to keep your business safe and compliant. At a fraction of the cost and fraction of management time than you'd expect, this business skills online training has the added bonus of a minimal loss of productivity because it's really efficient and flexible.
- Alcohol Personal Licence Holder
- Anti Harassment and Bullying
- Anti-Bribery and Corruption
- Anti-Money Laundering
- Banksman Training
- Conflict Resolution in the Workplace
- Customer Service
- Cyber Security
- Developing Good Employee Relations
- Developing Teamwork
- Disciplinary Procedures
- Drug and Alcohol Awareness
- Effective Delegation
- Environmental Awareness
- Equality, Diversity and Discrimination
- Facebook for Business
- Instagram for Business
- Introducing GDPR
- Introduction to Emotional Intelligence
- Introduction to Generative AI
- Leadership Skills
- Licensed Premises Staff Training
- LinkedIn for Business
- Managing Meetings
- Managing Occupational Health and Wellbeing
- Managing Sickness and Absence
- Modern Slavery
- Negotiation
- Objective Setting
- Preparing for a Job Interview
- Presentation Skills
- Problem Solving in a Workplace
- Project Management
- Sales Skills
- Search Engine Optimisation for Business
- Sexual Harassment in the Workplace
- Social Media Marketing
- Stress Management
- Supervising Mental Health at Work
- The Principles of Performance Management
- TikTok for Business
- Time Management
- Twitter for Business
Alcohol Personal Licence Holder
This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.
Approved by Institute of Hospitality, CPD & Laser awards - Duration 90 mins* - £125.00
Free TrialBuy NowUser LoginAnti Harassment and Bullying
This course covers the commitments that should be laid out in your company's anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.
Approved by CPD - Duration 32 mins* - £35.00
Free TrialBuy NowUser LoginAnti-Bribery and Corruption
This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into the following sections; Why corruption and bribery occur, The UK Bribery Act, Anti-bribery policies, anti-bribery management systems and how to deal with bribery in the workplace.
Approved by Institute of Hospitality & CPD - Duration 50 mins* - £35.00
Free TrialBuy NowUser LoginAnti-Money Laundering
This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.
Approved by Institute of Hospitality & CPD - Duration 50 mins* - £35.00
Free TrialBuy NowUser LoginBanksman Training
The course will start by identifying the three main categories of reversing accidents and the crucial role of the banksman.You'll learn about the role of management in preventing these types of accidents particularly using Safe systems of work and PPE. You'll get an overview of legislation that applies to banksman activities and also the rules that apply to drivers so they can work safely together. Finally the course covers vehicle safety checks and the hand signals used by banksmen.
Approved by CPD - Duration 40 mins* - £35.00
Free TrialBuy NowUser LoginConflict Resolution in the Workplace
This course will consider what conflict is as well as its impact and role in the workplace. We will consider some of the triggers for workplace conflict and how it develops before looking at a number of different ways of managing it.
Approved by Institute of Hospitality, IIRSM & CPD - Duration 45 mins* - £35.00
Free TrialBuy NowUser LoginCustomer Service
Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.
Approved by CPD - Duration 75 mins* - £35.00
Free TrialBuy NowUser LoginCyber Security
Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.
Approved by CPD & IIRSM - Duration 25 mins* - £35.00
Free TrialBuy NowUser LoginDeveloping Good Employee Relations
This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.
Approved by CPD & IIRSM - Duration 45 mins* - £35.00
Free TrialBuy NowUser LoginDeveloping Teamwork
This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.
Approved by CPD, IIRSM & ILM - Duration 30 mins* - £35.00
Free TrialBuy NowUser LoginDisciplinary Procedures
The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary. This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.
Approved by CPD - Duration 45 mins* - £35.00
Free TrialBuy NowUser LoginDrug and Alcohol Awareness
This course is intended to provide you with the information you needed to understand and spot the signs of drug and alcohol misuse. It covers the legal and social implications for the individual and for your company if you find out an employee is misusing drugs. This course discusses the law, different types of drugs, and policies that can be put in place to protect yourself, your business and your employees.
Approved by CPD, IIRSM & Institute of Hospitality - Duration 80 mins* - £35.00
Free TrialBuy NowUser LoginEffective Delegation
This course will start with the essentials - defining exactly what we mean by delegation and why it's so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more.
Approved by CPD - Duration 110 mins* - £35.00
Free TrialBuy NowUser LoginEnvironmental Awareness
This online course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems. It starts by defining important terms and identifying key issues the world is facing.You'll learn about environmental impacts, and the course will look at the issue of global climate change. There's also information on environmental laws and corporate and personal responsibilities.The course covers waste management, water resource management and oil storage.
Approved by CPD - Duration 60 mins* - £35.00
Free TrialBuy NowUser LoginEquality, Diversity and Discrimination
In this course we're going to be discussing two topics, 'equality' and 'diversity' and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.
Approved by CPD - Duration 70 mins* - £35.00
Free TrialBuy NowUser LoginFacebook for Business
This Facebook for Business course will give you an overview of how to use Facebook to enhance your business offering and online presence. It starts by examining its history and its phenomenal growth. You will learn how to set up and optimise your page and also how you can make your content much more engaging for your followers. It looks at advertising, designing and building your ad content and finally how to test, track and evaluate your ad campaigns using key metrics.
Duration 30 mins* - £35.00
Free TrialBuy NowUser LoginInstagram for Business
The course covers the history of Instagram to help you understand how it's become such a powerful tool for generating sales, reaching new audiences and building brand awareness. In addition to this you will learn how to set up an account and build and optimise a Business Profile.
Duration 40 mins* - £35.00
Free TrialBuy NowUser LoginIntroducing GDPR
This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there's important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.
Approved by CPD - Duration 60 mins* - £35.00
Free TrialBuy NowUser LoginIntroduction to Emotional Intelligence
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
Approved by CPD & IIRSM - Duration 50 mins* - £65.00
Free TrialBuy NowUser LoginIntroduction to Generative AI
This short course provides you with an introduction to generative AI. It starts by explaining what Generative AI is and why it's so impactful in today's world. It covers the history and evolution and also the innovations through time of AI. The course looks at different models and touches on how it can generate new content with some real life examples. Finally we take a look at how the future could be impacted by AI and the technology surrounding it.
Duration 35 mins* - £35.00
Free TrialBuy NowUser LoginLeadership Skills
A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the important techniques and theories that can help you to improve your leadership skills and be more effective in your role.
Approved by CPD & ILM - Duration 90 mins* - £35.00
Free TrialBuy NowUser LoginLicensed Premises Staff Training
This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.
Approved by Institute of Hospitality & CPD - Duration 60 mins* - £35.00
Free TrialBuy NowUser LoginLinkedIn for Business
LinkedIn is a very valuable tool to find the key decision makers within certain companies. It's used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.
Approved by CPD - Duration 45 mins* - £35.00
Free TrialBuy NowUser LoginManaging Meetings
The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
Approved by CPD - Duration 60 mins* - £35.00
Free TrialBuy NowUser LoginManaging Occupational Health and Wellbeing
This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and Safety Management benefits individuals and organisations.
Approved by CPD - Duration 90 mins* - £35.00
Free TrialBuy NowUser LoginManaging Sickness and Absence
This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how to conduct effective return-to-work meetings. The course finishes off by explaining the formal processes involved in managing absence and how to apply appropriate policies.
Approved by CPD - Duration 30 mins* - £35.00
Free TrialBuy NowUser LoginModern Slavery
This course covers the main aspects and concerns over modern slavery, particularly in the UK. It goes into the movement, harbouring and recruitment of adults and children with example case studies. You will discover who's vulnerable to human trafficking and the subject will be discussed from a victim's perspective top show the devastation that can occur from such an act. Finally you will be shown contacts and charities that can help if support is needed.
Duration 40 mins* - £35.00
Free TrialBuy NowUser LoginNegotiation
This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.
Approved by CPD - Duration 46 mins* - £35.00
Free TrialBuy NowUser LoginObjective Setting
This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting.
Approved by CPD - Duration 30 mins* - £35.00
Free TrialBuy NowUser LoginPreparing for a Job Interview
Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions.
Approved by CPD - Duration 20 mins* - £35.00
Free TrialBuy NowUser LoginPresentation Skills
Giving a successful presentation can be one of the hardest parts of many people's jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.
Approved by CPD - Duration 55 mins* - £35.00
Free TrialBuy NowUser LoginProblem Solving in a Workplace
This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved. You'll learn about the three main areas in which problems occur and how personalities can clash because of poor communication and differences of opinion. There will be information on how issues can be solved in a professional manner and finally discuss arbitration, negotiation and compromise which can bring resolution to the workplace making it a better environment for everyone.
Approved by CPD - Duration 30 mins* - £35.00
Free TrialBuy NowUser LoginProject Management
The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects being successful. This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.
Approved by CPD - Duration 90 mins* - £35.00
Free TrialBuy NowUser LoginSales Skills
The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.
Approved by CPD - Duration 120 mins* - £35.00
Free TrialBuy NowUser LoginSearch Engine Optimisation for Business
This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we'll explore search engine optimisation 'SEO' and how you can use this to drive traffic to your website.
Approved by CPD - Duration 80 mins* - £149.00
Free TrialBuy NowUser LoginSexual Harassment in the Workplace
This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. It also addresses how allegations should be handled, explains the importance of having clear and robust policies and the role line managers tend to take when it comes to dealing with these situations.
Approved by CPD - Duration 55 mins* - £35.00
Free TrialBuy NowUser LoginSocial Media Marketing
This online course examines the main social media platforms and their use as marketing tools. It discusses the popular platforms Facebook, Instagram, X (formerly Twitter) and LinkedIn. The course dives into the main business benefits and gives you insight into how you can get started with how to choose the right platform for you and how to get started with it. You'll get information on how to run a marketing campaign, promote your company successfully and learn the best way to handle any negative feedback.
Approved by CPD - Duration 50 mins* - £35.00
Free TrialBuy NowUser LoginStress Management
Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it's a problem, some of the causes of stress and some ways to minimise the risk of stress.
Approved by CPD & IIRSM - Duration 30 mins* - £35.00
Free TrialBuy NowUser LoginSupervising Mental Health at Work
This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace. It starts by examining the negative effects of poor mental health and considers the benefits of intervention by employers. You'll learn about the six main areas that can lead to work- related stress and discover how to recognise when individuals are at risk of stress. Finally you will learn how to promote a good mental health culture within your workplace.
Approved by CPD & IIRSM - Duration 25 mins* - £35.00
Free TrialBuy NowUser LoginThe Principles of Performance Management
In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It's about setting achievable goals for the organisation and targets for individuals and teams.
Approved by CPD - Duration 55 mins* - £35.00
Free TrialBuy NowUser LoginTikTok for Business
This course will give you an overview on the history of TikTok, its user demographics and the three business benefits offered by the platform. It explains how to create a business account post short videos and how you can optimise your profile. It discusses the importance of TikTok advertising campaigns and strategies. Finally the course shows you how analytics can monitor the success of your advertising and insights into effective future campaigns.
Duration 19 mins* - £35.00
Free TrialBuy NowUser LoginTime Management
More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively - whether in your ordinary day or when deadlines loom and the pressure is building.
Approved by CPD - Duration 105 mins* - £35.00
Free TrialBuy NowUser LoginTwitter for Business
Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. This courses will look in detail at the use of Twitter as part of your marketing activity.
Approved by CPD - Duration 55 mins* - £90.00
Free TrialBuy NowUser Login*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions.
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